All orders ship from our warehouse in Montreal, Canada and are processed within 3 days of you placing your order with the exception of holidays and weekends. Take note that orders of BACKORDER products generally have much longer delays. Feel free to contact us for clarification on timelines for BACKORDER products.
Please note: We do not ship to PO BOXES or Overseas Military Bases. Thought we appreciate and admire the service of our troops, our carriers do not have access to these locations. Feel free to contact us for delivery to Canada / USA and receive our Service Member discounts.
Shipping from CANADA
All of our orders are processed in Montreal, Canada. We ship globally and offer free shipping to Canada and the Contiguous US on orders over $39.99. For all other rates see below.
|Shipping Options||Delivery Time||Price|
|Standard Shipping||Delivery in 3 – 7 working days||$10.99|
|Express Shipping*||Delivery in 1 – 3 working days||$19.99|
Shipping Outside Canada & US**
|Delivery in 5 – 60 working days|
$25.00 – $49.99
|Free Shipping||Free Shipping is available for Canada & Contiguous US on orders over||>$39.99|
* Express Shipping includes expedite processing at our warehouse.
** Note: The $25.00 International Shipping option does not include tracking and is at your own risk. This does not include any guarantees so lost shipments will not be reimboursed. See below for details.
We have 2 International Shipping options: Ground and Air.
GROUND shipments go by land and sea and can take up to 2 months to arrive. Important: Ground international shipments have no tracking and no guarantee from us. Orders shipped by this method are at your risk.
AIR shipments come with tracking and arrive anywhere between 5 – 15 business days.
About International Shipping
You must be aware of the local import laws for shipments. We are not responsible for duties and charges your local government may charge on shipments. Also note that in our experience certain countries make it very difficult for individuals to import food (ex: Spain). Please check with your local customs office if you are not sure of your countries rules.
Shipping Options & Costs
Ground Shipment (no tracking, no guarantee): $25.00
Air Shipment (tracking): $49.99
How to Order
Place your orders directly from our shop. When the shipping address is entered:
- Your shipping options will be determined;
- Totals will automatically be calculated;
- A tracking number will be sent when your order is processed.
Returns & Exchanges
Sinai Gourmet takes a lot of pride in our products and we stand behind everything we make. Should you have any issues with something you ordered please contact us and we will do our best to make it right.